Privacy policy

This Privacy Policy is provided in accordance with Article 13 of EU Regulation 2016/679 (GDPR) and explains how personal data is collected, used, and protected when you visit jesuispolyglotte.fr.

1. Data Controller

The data controller responsible for processing your personal data is:

Ioana Mitroi
Contact: Contact page

2. Types of Data Collected

While using our website, we may collect the following personal data:

First and last name
Email address
Phone number
Message content (from contact form submissions)
IP address and browsing data (via cookies)
Pages visited, session duration, country of origin (via Google Analytics)

3. Purposes of Data Processing

Your data is processed for the following purposes:

Responding to inquiries submitted via the contact form
Providing quotes or information about our language immersion programmes
Improving the user experience and website performance
Conducting anonymous statistical analysis
Complying with legal obligations or requests from authorities

4. Legal Basis for Processing

The processing of data is based on:

Your explicit consent (Article 6.1.a GDPR)
Pre-contractual measures taken at your request (Article 6.1.b GDPR)

5. Cookies

Our website uses technical and third-party cookies to ensure functionality and collect anonymous usage data.
For full details, please refer to our Cookie Policy.

6. Methods of Processing

Your data is processed using secure, automated tools, in compliance with the principles of lawfulness, fairness, and transparency.
We implement appropriate security measures to prevent unauthorized access, loss, or misuse of your data.

7. Data Retention

Personal data is stored only as long as necessary to fulfill the intended purposes, and in any case, no longer than 3 years from your last contact.

Your data is not shared with third parties or publicly disclosed.
Data may be processed by trusted service providers (e.g., hosting or newsletter platforms), who are appointed as data processors in compliance with GDPR.